At Occasion Couture Shop (“we”, “us”, or “our”), accessible from www.bridesmaidglow.com, we are committed to protecting your privacy with the same care we devote to crafting your perfect occasion wear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

To provide our luxury shopping experience, we collect:

  • Personal Identification: Name, email address, phone number, shipping/billing addresses when you make a purchase or create an account.
  • Payment Information: Credit card details processed through our secure payment gateways (we do not store full card numbers).
  • Style Preferences: Items viewed, wish lists, and purchase history to personalise your experience.
  • Technical Data: IP address, browser type, device information, and cookies data.
  • Communications: Records of your interactions with our style consultants.

2. How We Use Your Information

Your data enables us to:

  • Process transactions and deliver your Bardot dresses, bridesmaid collections, or statement co-ords worldwide (excluding certain Asian and remote regions)
  • Provide personalised style recommendations and customer support
  • Improve our website functionality and product offerings
  • Send order confirmations, shipping notifications, and service messages
  • With consent, share exclusive offers and new collection announcements
  • Prevent fraudulent transactions through 256-bit SSL encryption monitoring

3. Data Sharing & Disclosure

We treat your information with the discretion expected of a luxury retailer:

  • Service Providers: Trusted partners for payment processing (Visa, MasterCard, JCB, PayPal), shipping, and IT services under strict confidentiality.
  • Legal Compliance: When required by law or to protect our rights.
  • Business Transfers: In connection with any merger or sale of company assets.
  • We never sell your personal data to third-party marketers.

4. International Data Transfers

As we serve an international clientele, your data may be transferred to and processed in countries outside the UK/EEA. We ensure all transfers comply with GDPR requirements through Standard Contractual Clauses or other legal mechanisms.

5. Data Retention & Security

We retain your personal information only as long as necessary to:

  • Fulfil orders (including our 15-day return policy period)
  • Maintain business records as required by UK law
  • Continue active customer relationships (with consent)

We implement industry-standard security measures including:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • Regular security audits and access controls

6. Your Rights

Under GDPR and other privacy laws, you may:

  • Access, correct, or request deletion of your personal data
  • Object to processing or request data portability
  • Withdraw consent for marketing communications
  • Lodge complaints with the UK Information Commissioner’s Office

To exercise these rights, please contact our Data Protection Officer at [email protected].

7. Cookies & Tracking Technologies

Our website uses:

  • Essential Cookies: For shopping cart functionality and secure checkout
  • Performance Cookies: To analyse site usage and improve our collections
  • Marketing Cookies: With consent, to show relevant ads for our holiday shop or bridesmaid dresses

You may manage cookie preferences through your browser settings or our cookie consent banner.

8. Children’s Privacy

Our occasion wear is designed for adult clientele. We do not knowingly collect data from children under 16 without parental consent.

9. Policy Updates

We may update this policy to reflect changes in our practices. Significant changes will be notified through our website or email for your review.

10. Contact Us

For privacy inquiries or style assistance with your blush bridesmaid dress selection:

Data Protection Officer
Occasion Couture Shop
63 Pelham St, Nottingham, GB NG2E 3FZ
Email: [email protected]

Occasion Couture Shop – Where data protection meets sartorial perfection.